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Znuny Professional Services

The ((OTRS)) Community Edition Fork with long-term Support (LTS)

Package repository ftp.otrs.org

If you experience any issues with accessing the online repository for the Freebies: the server / dns entry for ftp.otrs.org is gone.

You can replace the system configuration Package::RepositoryRoot with the value https://download.znuny.org/releases/mis ... sitory.xml.

For ITSM replace the URL in the SysConfig Package::RepositoryList with (whatever applies to you system)

This will be the default setting with the upcoming version 6.0.33 of Znuny and covers updates of the known add-ons and ITSM add-ons.