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Znuny Professional Services

The ((OTRS)) Community Edition Fork with long-term Support (LTS)

Znuny 7 Preview Update

Keeping up with our release goals, we'd like to announce the second release of the Znuny 7 preview (

We have fixed many minor bugs including one bug which was preventing a user from viewing a ticket when accessing it from the ticket overviews. The tablet (mobile) mode is still in work.

Here are some images of the upcoming tablet mode:

New Agent Ticket Menu Sidebar
Customer Message View

Download Information

Get the new release here.

Get Code
Create Issue
Download Release


We've also an update to the first finished module. The FAQ is now ready for installation and testing. Installation is done directly in the package manager, as usual.

Supplementary Information

Once you've installed the Znuny 7 preview you can install, test, and report on the FAQ issues you may have found. Please report issues here.