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Znuny Professional Services

The ((OTRS)) Community Edition Fork with long-term Support (LTS)



Besides the powerful global configurations, Znuny also offers
a wide range of possible customizations.

system wide

  • Corporate design for skins
  • Custom fields for tickets and other objects
  • Multiple corporate designs for the customer portal
  • Adding functionality with add-ons

user specific preferences

  • Communications details like cell phone number, etc.
  • Notification settings
  • Avatar