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Znuny Professional Services

Der ((OTRS)) Community Edition Fork mit Langzeit-Support (LTS)

Highlight Transition Action (ExecuteInvoker)

An event is planned and marketed via e-mail. A mail-to tag is used in the mail, or on registration pages, to trigger the response for registration.

Executing invokers in transition actions.
(ExecuteInvoker)

Figure

Figure Invoker Configuration

Overview

An event is planned and marketed via Email. A mail-to tag is used in
the mail, or on registration pages, to trigger the respnose for
registration.

Figure

Figure Mail Example

Figure

Figure Process Overview

Znuny can trigger registration to a group of users, accept
registrations, count and track the total allowed users and track individual
communication with each participant as each registration creates a
ticket linked to the event.

A central process manages event registration.

Figure

Figure Control Process Information

Figure

Figure Linked Registrations

Is a slot available, then the user is registered. If not, then registration is declined.

Software Requirement

Znuny 6.2 or higher is required.

Technical Setup

The following settigs are required in Znuny

  • Postmaster Filter - used to set and search for events.
  • Webservice - to search and register users.
  • Process management - to create the processes used as logic for the registration process

Screenshots

Figure

Figure Processes

Figure

Figure Filter Configurations

Figure

Figure Webservices